Gaya APA

Kriyantono, R. (2012). Public relation & crisis management:pendekatan critical public relations etnografi kritis & kualitatif (cet.1). Jakarta: Kencana Prenada Media Group.

Gaya MLA

Kriyantono, Rachmat. "Public relation & crisis management:pendekatan critical public relations etnografi kritis & kualitatif". cet.1 Jakarta: Kencana Prenada Media Group, 2012. Text.